Management software

data analysisreportingfor docking

Overview EliteMarinas is a marina management software platform for inland and coastal marinas, boatyards, yacht clubs, dry-stack operators and boat clubs. It centralises berth and contract management, bookings, boatyard services, maintenance, finance, CRM and operational workflows in a single system built on Microsoft Dynamics 365.

Core capabilities

• Berth and mooring management: long-term berth contracts, transient berthing, availability and scheduling.
• Reservations, hire and charter: real-time booking engine and booking matrix to manage availability, rentals and charters.
• Sales and CRM: capture enquiries, manage pipelines, generate quotes and convert opportunities into contracts.
• Boatyard servicing and maintenance: job scheduling, service job cards, parts and labour tracking, technician assignments and job completion.
• Finance and invoicing: integrated financial controls, invoicing, recurring berth-holder billing and reporting.
• Housekeeping and operations scheduling: arrivals/departures matrix, turnarounds and task assignment for accommodation and cleaning workflows.
• Member and berth-holder management: customer records, contract renewals, memberships and communications.
• Events and activities: event bookings, venue and activity management for guest experiences.
• Fuel and utilities: fuel sales, stock control and smart meter integration options.
• Mobile apps and team tools: field apps for on-site teams to complete tasks, update jobs and capture data.
• Plug & Play booking engine: web-facing booking channel with real-time availability and allocations.
• OTA and third-party integrations: channel and finance integrations to keep availability, rates and transactions synchronised.
• AI-enabled features: EliteAI tools to automate routine tasks and surface operational insights.

Key benefits

• Single connected system replacing spreadsheets and disparate tools across berthing and services.
• Improved operational efficiency across berthing, boatyard services and customer-facing processes.
• Reduced manual administration and duplicate data entry with integrated finance and automation.
• Supports multi-site operations with centralised management of several marinas or ports.
• Branded customer app capability for self-service bookings, communications and personalised experiences.
• Enhanced reporting, analytics and business intelligence via the Microsoft Dynamics 365 foundation.

Typical users / target customers

• Inland and coastal marina operators
• Yacht clubs and boat clubs
• Boatyards and dry-stack storage operators
• Operators running charter, rental or event services from waterfront sites
• Organisations needing integrated finance and operational workflows across sites

Integrations and ecosystem EliteMarinas integrates with payment services, OTAs, finance/ERP systems and partner tools to automate bookings, transactions and accounting. The platform supports booking channel integrations, finance connectivity and smart meter/utility integrations to automate meter reads and billing.

Deployment and platform EliteMarinas is implemented on Microsoft Dynamics 365, providing security, scalability and reliability. The solution includes cloud-hosted components, a web booking engine, mobile apps for operations teams and branded customer app functionality.

Use cases & examples

• Centralised berth-holder invoicing and automated recurring billing for long-term contracts
• Real-time booking engine on the public website to sell berths and services directly
• Boatyard job scheduling with electronic job cards and on-site technician assignments
• Dry-stack lift-and-launch scheduling coordinated with customer communications and mobile team actions
• Event and activities booking with capacity management and guest communications

Technical specifications

• Built on Microsoft Dynamics 365 for core CRM and ERP functions
• Web booking engine for real-time availability and online sales
• Mobile applications for operational teams (task management, checklists, job completion)
• AI-enhanced features (EliteAI) to automate administrative tasks and surface insights
• Smart meter and utility integration capability for automated meter reads and billing
• OTA channel connectivity and finance/ERP integrations to synchronise bookings and transactions
• Branded customer app capability for guest self-service, bookings and communications
• Supports multi-site and multi-business configurations with centralised reporting
• Hosted/cloud deployment aligned with the security standards of the underlying platform